About this policy
This policy explains how Hobwood Limited collects, uses, and protects personal information when you visit hobwoodhomes.com or contact us directly. We are committed to handling your information lawfully, fairly, and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Hobwood Homes is a trading name of Hobwood Limited, a company registered in England (Company No. 03599131). Our registered office is 2a Swordfish Business Park, Higgins Lane, Burscough, Lancashire L40 8JW.
For the purposes of UK GDPR, Hobwood Limited is the data controller for any personal information we process about you.
Information we collect
The hobwoodhomes.com website is a static information page. It does not contain forms, account systems, or interactive features that automatically collect personal data.
We may receive personal information when you choose to contact us directly, including:
- Your name, email address, and telephone number, where you provide them
- The content of any message or correspondence you send us
- Any additional information you choose to share in the course of an enquiry
Like most websites, our hosting provider may automatically log limited technical information (such as IP addresses, browser type, and pages requested) for the purposes of security, abuse prevention, and aggregate performance reporting.
How we use your information
We use the personal information you provide to:
- Respond to your enquiry or correspondence
- Provide information about our homes and services
- Maintain ordinary business records
- Comply with our legal and regulatory obligations
We do not use your information for marketing, profiling, or automated decision-making.
Lawful basis
We rely on the following lawful bases under UK GDPR:
- Legitimate interests: responding to enquiries you initiate and operating our business correspondence
- Contractual necessity: where you are entering into, or considering, a transaction with us
- Legal obligation: where we are required by law to retain or disclose information
How long we keep it
We keep personal information only for as long as is necessary for the purpose it was collected, or to meet our legal and regulatory obligations. Routine email correspondence is generally retained for up to seven years. Records relating to active or prospective transactions are retained for the duration of the matter and for any further period required by law.
Your rights
Under UK GDPR, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request erasure of your information, in certain circumstances
- Restrict or object to our processing of your information
- Request transfer of your information to another provider
- Withdraw consent, where consent is the lawful basis for processing
To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk) if you believe we have not handled your information appropriately.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when it was last revised.
Contact us
If you have any questions about this policy, or wish to exercise any of your rights, please contact us at sales@hobwood.com or by post to the address above.